Privacy Policy

1. Introduction

This Privacy Policy describes how MÍA Medellín International Apartments (“MÍA”, “we”) collects, uses and protects the personal information of those who visit our website, book accommodations or hire our services. By using our site you accept the practices described here.

2. Information we collect

We collect the information needed to manage bookings, respond to inquiries and improve our services:

• • Identification and contact data: name, email, phone number and country of residence.
• • Booking data: stay dates, selected property and number of guests.
• • Communication data: messages you send us through forms, WhatsApp or email.
• • Browsing data: IP address, device type and pages visited, through cookies and analytics tools.

3. How we use your information

We use your data to manage and confirm bookings, handle requests, send relevant information about your stay, comply with legal obligations and improve the experience on our site. We do not sell your personal information to third parties.

4. Cookies and similar technologies

We use our own and third-party cookies to remember your preferences, analyze traffic and optimize site performance. You can set your browser to reject cookies, although this may limit some features.

5. Sharing information with third parties

We share data only when it is necessary to provide the service:

• • Booking platforms such as Airbnb, when you complete a booking through them.
• • Payment, messaging and analytics providers that operate under confidentiality agreements.
• • Competent authorities, when required by law.

6. Data security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or alteration. No system is completely infallible, but we work to keep your data safe.

7. Your rights

In accordance with Colombia’s Law 1581 of 2012, you have the right to access, update, rectify and delete your personal data, as well as to revoke the authorization granted. To exercise these rights, write to us at miacompanym@gmail.com.

8. Data retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy and the applicable legal obligations.

9. Changes to this policy

We may update this Privacy Policy periodically. We will post any changes on this page and indicate the date of the last update.

10. Contact

If you have questions about this policy or about the processing of your data, contact us at miacompanym@gmail.com or at +57 318 289 8623.